Earn cash back rewards on every purchase at Universal Lacrosse or Lax.com. Earn & redeem in-store or online.
Earning Rewards
Shop with Universal Lacrosse or Lax.com at any of our retail locations or online to earn 5% cash back. Points are automatically added to any registered account.
Redeeming Rewards
Redeem your rewards in-store or online with any future purchase. View your account balance at anytime by logging into your account.
Frequently asked questions
Incase you still have questions, here are some frequently asked questions & answers about our rewards program.
How do I make sure my in-store purchases earn rewards?
When purchasing in-store or over the phone be sure to ask the sales associate to select your customer account during checkout. If you realize points weren't added to your account from an instore purchase please email our customer service team with a copy of the receipt to have your rewards balance adjusted.
How do I redeem rewards?
Online - Log into your account before checking out. Logged in users with available rewards will be able to apply rewards at the cart page.
In-store - Ask the sales associate to look up your account via a registered email or phone number. Once your account is located our associates will share your balance and apply the rewards.
Where can I see my rewards?
Log in to your account at any time to redeem your rewards. From your customer account menu a complete summary of your rewards history and active balance will be accessible.
If I make a return, do I keep my rewards?
No, if you return an order, any rewards earned from that purchase will be forfeited. If you return only part of your order, the corresponding amount of rewards will be removed from your account.
Do my rewards expire?
yes, your rewards expire with 1 year of inactivity.
Why don’t I see my rewards?
First, make sure you're logged into the correct account. You can view your rewards history from your account page to confirm if any rewards have been earned. If you still don’t see them and believe there’s an error, please contact our customer service team for assistance.
Can I use points for shipping or tax?
Unfortunately, no. Rewards can only be applied to the subtotal of your order and cannot be used toward shipping or taxes.
Can I use rewards with discounts?
Yes absolutely! Some restrictions may apply.